Privacy Policy
LAST UPDATED: 28 March 2025
This Privacy Policy explains how the Coalition for Liveable, Equitable, Accessible Roads in Greenwich ("CLEAR Greenwich", "CLEAR", "we", "us", or "our") collects, uses, stores, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy applies to all visitors, members, and users of our website, including the members-only area available through login at www.cleargreenwich.com (the "Site").
1. WHO WE ARE
CLEAR Greenwich is a community-led campaign and advocacy platform based in the United Kingdom. We are the data controller for the personal information we collect via this website.
For any queries relating to this policy or your data, please contact us at:
2. WHAT PERSONAL DATA WE COLLECT
We collect and process the following types of information:
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Name and contact details (e.g. email address)
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Login credentials (email, encrypted password)
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IP address and browser/device information
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Member account activity (login time, page views, access history)
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Communication preferences and responses to surveys or polls
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Technical data (cookies, session duration, referral source)
3. HOW WE COLLECT YOUR INFORMATION
Your data is collected when:
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You register or log in to access the members-only area
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You fill out a contact form or subscribe to our mailing list
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You send us an email or message
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You visit our website (automatically collected technical data)
4. WHY WE PROCESS YOUR DATA (LEGAL BASIS)
Under UK GDPR, we must have a lawful basis for processing your data. We rely on the following bases:
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Consent – e.g. when you opt into communications or submit your details
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Legitimate interests – e.g. operating our website, improving content, or administering member access
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Legal obligation – e.g. compliance with data protection laws
5. HOW WE USE YOUR INFORMATION
We use your data to:
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Provide and manage access to the members-only area
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Communicate with you regarding updates, campaigns, or issues you’ve contacted us about
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Analyse usage to improve our services and outreach
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Comply with legal and regulatory requirements
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We do not sell or rent your data to third parties.
6. DATA STORAGE AND SECURITY
Our website is hosted by Wix.com, which stores your data on secure servers behind firewalls. All data transmission is encrypted. Where applicable, any payment data processed via Wix-integrated gateways follows PCI-DSS compliance standards.
7. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
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Enable secure login and session functionality
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Monitor website performance
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Improve user experience
You can manage or block cookies via your browser settings.
8. WHO WE SHARE YOUR DATA WITH
We may share your data with:
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Website and hosting providers (e.g. Wix)
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Email distribution or analytics services we use to manage communications
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We do not share your data with any third parties for marketing or commercial purposes.
9. HOW LONG WE KEEP YOUR DATA
We retain your personal data only for as long as necessary to:
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Provide you access to our services
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Comply with legal obligations
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Resolve disputes
Inactive member accounts or unsubscribed emails may be deleted after 24 months of inactivity, unless you request otherwise.
10. HOW LONG WE KEEP YOUR DATA
Under UK data protection law, you have the right to:
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Access a copy of your data
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Request correction or deletion
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Object to or restrict processing
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Withdraw your consent at any time
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Lodge a complaint with the Information Commissioner's Office (ICO): www.ico.org.uk.
To exercise any of these rights, email us at team@cleargreenwich.com.
11. WITHDRAWING CONSENT OR DELETING YOUR DATA
If you no longer want us to process your data, or if you wish to delete your account, please contact:
12. CHANGES TO THIS POLICY
We reserve the right to amend this Privacy Policy at any time. All updates will be posted on this page with a revised "Last updated" date.